Legal Information

By placing an order on our website, you agree to our terms and conditions. All products are custom-made based on the photo you upload. Once the artwork process has started, the order cannot be cancelled or refunded.

It is your responsibility to provide accurate information, including correct photos, delivery details, and contact information.

If you request revisions, we provide reasonable adjustments to ensure your portrait meets your expectations. We reserve the right to decline revision requests that require a completely new artwork or fall outside what was purchased.

We take your privacy seriously. Personal information such as name, address, email, uploaded images, and order details are used solely to process your order and provide customer support.

Your information is never sold, shared, or distributed to third parties except services strictly required for order fulfillment (such as payment processing or secure delivery services).

Uploaded photos are stored securely and only used for the creation of your artwork. They are never used publicly without your explicit permission.

We use cookies to improve your browsing experience, analyze website traffic, and provide personalized content. You may disable cookies in your browser settings at any time.

Essential cookies are required for checkout and secure payment functionality.

As a customer, you have the right to:

• Request access to the data we store about you • Request correction of incorrect information • Request deletion of your data (except information required for legal or accounting reasons) • Withdraw consent for marketing communication at any time

To request data access or deletion, please contact us via our contact page.

All payments are processed securely using encrypted payment systems. We do not store your full card details.

Accepted payment methods vary by region but generally include major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.

All artwork created by us is custom-made based on the photo you upload. We do not claim ownership of your original photo, but the final artwork is considered our intellectual property and may not be reproduced commercially without permission.

If you wish to license your artwork for commercial purposes, please contact us.

Colors and textures may vary slightly between digital previews and printed products, depending on screen settings and printing materials.

We always aim for the highest possible accuracy and quality.

If you have any questions about these policies or need support, please contact us using the form on our Contact page.